Send your stock
Your suppliers deliver to the agreed China warehouse with clear product and shipment references.
Your first order,
step by step.
A clear handover from supplier receiving to customer dispatch. Agree the workflow once, then use it for your daily orders.
Get it ready
We receive, check and prepare goods according to your handling and storage instructions.
Share your orders
Agree the order handover method, SKU details and destination information with our team.
We pick, pack & ship
Orders are prepared for dispatch through a suitable international shipping channel.
BEFORE YOU SEND STOCKSet the rules
Set the rules
before the routine.
Onboarding turns your products and order requirements into a handling plan.
Confirm the product
Share product descriptions, photos and any batteries, liquids, powders or other special attributes.
Agree costs and timing
Confirm storage units, handling charges, packaging, cutoffs and the dispatch window in writing.
Prepare supplier instructions
Use the correct warehouse address, receiving reference and SKU or packing list for each arrival.
Confirm order handover
Agree the file or system workflow, required fields and how to handle changes or cancellations.
Approve exception handling
Identify who approves extra work, stock discrepancies, damaged goods or address problems.
EACH HANDOVER HAS AN INPUTKnow what moves
Know what moves
with the goods.
A product, stock and order reference should stay connected from receiving to dispatch.
| Handover | You provide | Define with the team |
|---|---|---|
| Supplier → receiving | Supplier, tracking reference, SKU list and expected cartons. | Correct location, receiving reference, check scope and discrepancies. |
| Receiving → stock | Approved product identification and storage instructions. | What can enter fulfillment stock and what needs a decision first. |
| Store → fulfillment | Order ID, SKU quantities, recipient data and shipping instructions. | Handover method, required fields, cutoff and change process. |
| Packing → dispatch | Approved packing and selected transport service. | Shipment references, final parcel details and tracking follow-up. |
| Exception → decision | A contact authorized to approve changes. | Evidence, next action, additional charges and release approval. |
BEFORE DAILY FULFILLMENTWalk through
Walk through
a representative order.
A trial discussion should cover the products you actually sell: a single-item order, a mixed-SKU order and a common exception. Ask the team to confirm any trial handling and materials charges.
Product identification
Can the instruction distinguish a size, color or similar-looking item without guessing?
Packing and release
Is the outer package suitable, are required labels clear, and is dispatch approval defined?
Change and exception
Who decides what happens if an item is short or the delivery address changes?
A FEW THINGS TO KNOWQuestions,
Questions,
answered.
What do I need before sending my first shipment?
A confirmed service scope and quotation, accepted product details, receiving instructions and the appropriate warehouse address.
Can I start with a trial order?
Ask the team to confirm trial handling, storage requirements and any minimum charges for your specific products.
Can I change an order after sending it?
Changes depend on the order’s processing stage. Agree the cutoff and contact process during onboarding; dispatched parcels may no longer be editable.
YOUR NEXT ORDER STARTS HERE
Get a fulfillment quote Let’s plan your China fulfillment.
Tell us what you sell, where your customers are and how your orders work.
